Benefits Administrator
Everett, WA
Benefits Administrator
Full Time • Everett, WA
About the Role
Wipro Infrastructure Engineering is seeking a Benefits Administrator, Shared Services to support employees across five U.S. locations. This position will be based in Columbus, Nebraska and will serve as a central resource for benefits administration, employee education, vendor coordination, compliance, and benefits-related support for our local HR teams.
This is a hands-on, employee-facing role. The successful candidate will be comfortable working directly with employees, explaining benefit programs in clear and practical terms, resolving benefit issues, and traveling regularly to our U.S. locations.
Bilingual English/Spanish communication skills are strongly preferred to help us effectively support and educate our Spanish-speaking employees.
What You’ll Do
- Administer health and welfare benefits, retirement plans, HSA/FSA programs, life and disability coverage, and voluntary benefits.
- Manage employee benefit enrollments, qualifying life events, terminations, and other benefit changes.
- Coordinate COBRA administration and work with benefit vendors and partners to resolve employee issues.
- Review and reconcile benefit enrollment and billing information.
- Lead annual Open Enrollment activities, including planning, communications, employee meetings, and enrollment support.
- Serve as a primary resource for employee questions regarding benefit plans, eligibility, enrollment, and available resources.
- Provide clear, practical benefits education to employees at all levels of the organization.
- Travel regularly to Wipro's U.S. locations to provide onsite employee support, assist with new-hire benefits education, and partner with local HR teams.
- Train and coach local HR teams so employees receive accurate and consistent benefits information across locations.
- Develop and maintain benefits SOPs, FAQs, employee communications, and standardized administrative processes.
- Support compliance with applicable benefits regulations, including ACA, COBRA, HIPAA, ERISA, Section 125, and related requirements.
- Maintain accurate employee benefits information within HRIS and benefits administration systems.
- Prepare enrollment, utilization, reconciliation, and other benefits reporting for HR and leadership.
- Identify opportunities to simplify processes, improve the employee experience, and strengthen consistency across locations.
- Partner with benefit brokers, carriers, administrators, payroll, HR, and other internal stakeholders to resolve issues and improve service.
Required Qualifications
- Bachelor’s degree or an equivalent combination of education and relevant professional experience.
- At least 3 years of benefits administration or closely related HR experience.
- Working knowledge of employee health and welfare benefit administration.
- Experience working with employee data in an HRIS, benefits administration platform, or similar system.
- Strong Excel skills and the ability to work accurately with detailed employee and benefits information.
- Strong written and verbal communication skills.
- Ability to explain complex benefits information in a clear, employee-friendly way.
- Strong organizational skills with the ability to manage multiple deadlines, employee questions, vendor issues, and annual benefits cycles.
- Ability and willingness to travel approximately 30–40%. Regular travel to our U.S. locations is an essential function of this position.
Preferred Qualifications
- Bilingual English/Spanish communication skills strongly preferred, particularly the ability to explain employee benefits and respond to employee questions in Spanish.
- Experience supporting employees across multiple locations or business units.
- Experience working with benefits administration platforms and HRIS systems.
- Experience coordinating Open Enrollment across multiple locations.
- Experience developing benefits communications, SOPs, training materials, or employee education programs.
Compensation
The anticipated base salary range for this position is $80,000–$90,000 annually. Actual compensation within the range will be based on relevant experience, qualifications, skills, and other job-related factors.
Equal Employment Opportunity
Wipro Infrastructure Engineering provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
Wipro Infrastructure Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. Applicants who require a reasonable accommodation to participate in the hiring process may request assistance through Human Resources.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Compensation: $80,000.00 - $90,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Wipro Infrastructure Engineering (WIN), a business of Wipro Enterprises (P) Limited, set up the Aerospace business in 2013 as a solutions provider in Actuators (Cylinder & Piston), Aerostructures, Machining, Sheet Metal, Assembly and Testing.
WIN spans over four decades in hydraulics. It is today a diversified business in Aerospace, Water Treatment, Additive Manufacturing and Automation Solutions, in addition to Hydraulics business. It has 14 state-of-the-art manufacturing facilities across 4 continents and a global workforce of more than 2000 people.
WIN spans over four decades in hydraulics. It is today a diversified business in Aerospace, Water Treatment, Additive Manufacturing and Automation Solutions, in addition to Hydraulics business. It has 14 state-of-the-art manufacturing facilities across 4 continents and a global workforce of more than 2000 people.
We have leveraged 40 years of precision engineering expertise and domain knowledge of Hydraulics, especially Actuators, to set up the Aerospace business.
In 2016, WIN acquired HR Givon (Now known as Wipro Givon), an Israel-headquartered manufacturer of metallic parts and assemblies for the Aerospace industry. Givon was founded in 1970 by Ruth and Haim Givon as a family-owned business, and grown to be Israel’s largest manufacturer of metallic aerostructure parts and assemblies. Wipro Givon operates additional manufacturing site in Everett, WA, less than a mile away from Boeing’s main factory.
In 2016, WIN acquired HR Givon (Now known as Wipro Givon), an Israel-headquartered manufacturer of metallic parts and assemblies for the Aerospace industry. Givon was founded in 1970 by Ruth and Haim Givon as a family-owned business, and grown to be Israel’s largest manufacturer of metallic aerostructure parts and assemblies. Wipro Givon operates additional manufacturing site in Everett, WA, less than a mile away from Boeing’s main factory.
Currently, Wipro Aerospace has three manufacturing sites:
- India – 68,700 mt² (17 Acres)
- Israel – 11,600 mt²
- USA – 2,600 mt²
Equal Opportunities, Equal Dignity Without Discrimination
Wipro Aerospace has merit at the core. Job aspirants are evaluated for employment purely on the basis of their competency, qualification, and experience. Wipro is an equal opportunities employer and every team member at the Company enjoys equality in all aspects of employment right from recruitment to training, career progression, and employment service.
As an employee, you will enjoy equal opportunity in all aspects of employment, including recruitment, training conditions of service and career progression. We have zero tolerance policy towards any violation of employee’s privacy and personal dignity. We do not tolerate the offensive behavior, violence or harassment of any kind.
Recruitment
· While hiring we do not regard race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, medical condition, socio-economic background or sexual orientation.
· All advertisements for posts give clear and accurate information to enable potential applicants to assess their own suitability for the post.
· Information about vacant posts will be provided in such a manner that it does not restrict its audience in terms of sex, race, marital status, socio-economic background, disability, age, sexual orientation or religion.
· Recruitment literature will not imply a preference for one group of applicants unless there is a genuine occupational qualification, which limits the post to this particular group, in which case this will be clearly stated.
· All descriptions and specifications for posts will include only requirements that are necessary and justifiable for the effective performance of the job.
· All selection procedures will be thorough, conducted against defined criteria and will deal only with the applicant’s suitability for the job.
· Applicants may contact the hiring team for any assistance during the recruitment process in case of any disadvantage faced due to any reason.
· Any request for assistance in any manner due to a challenge faced by the applicant will not have any bearing on the candidature unless the job requirement excludes such challenges.
· Where existing employees acquire a disability while in employment, we take the necessary steps to enable them to retain their employment.
Diversity and Accessibility
· We value and respect the cultural contribution of all our employees who are hired from different nationalities.
· HR Departments are set up across all geographies to understand and craft processes and policies appropriate to the legal, social and business environment of the geography we are present in.
· All offices and information systems are constantly revamped to incorporate the accessibility needs and requirements of employees.
Training
· Wipro’s employees are given opportunities to be trained on appropriate skills, systems, and processes regardless of sex, race, marital status, socio-economic background, disability, age, sexual orientation or religion.
· All employees will be encouraged to discuss their career prospects and training needs with their Manager/Supervisor or the HR Department.
Business with Integrity
Business with Integrity is a Wipro Value. A finely articulated Code of Business Conduct (CoBC) helps us achieve the highest levels of transparency and propriety, thus strengthening the foundations of our business.
Code of business conduct
Every team member of Wipro is expected to read and understand the Wipro Code of Business Conduct and Ethics and the Integrity Manual (collectively referred to as “Code”), uphold these standards in day to day activities, comply with all applicable policies and procedures, and ensure that all agents and contractors are aware of, understand and adhere to these standards.
Ombudsperson
Wipro does not tolerate any malpractice, impropriety, abuse or wrongdoing. This policy has been introduced by the company to enable individuals to raise concerns about any malpractice, impropriety, abuse or wrongdoing at an early stage and in the right way, without fear of victimization, subsequent discrimination or disadvantage.
People Practices
Reward and Recognition
At Wipro, we believe every important milestone in the career of a team member need to be recognized and appreciated. It can be a simple thank you note or a mention in team meetings or a well designed formal event to recognize the achievement. Be it exemplary business results, service milestones or personal excellence demonstrated, we believe in celebrating them. We have several individual awards, team awards, long service awards, family support awards, to name a few.
Apart from these, we ensure exceptional performance is also recognized and rewarded through Talent Review Planning (TRP) process.
We firmly believe that it is imperative to let a team member know that their contribution to the organization is seen, valued and recognized. There is work is appreciated and valued.
Learning and Development
Wipro supports the career lifecycle needs of team members through different stages. Our programs focus on areas like enhancing knowledge of global manufacturing practices, manufacturing and special processes, functional knowledge of operational excellence, quality, finance and HR processes. We have Leadership lifecycle programs for each step in the leadership ladder. Employee development is the topmost priority for us and we enable it through:
· Learning opportunities to build capability through Training Programs, Action Learning, On-the-job Learning and Industry Exposure
· Development interventions aligned to career plans: Mentoring, Coaching, Bubble Assignments, Leadership Programs
· Additional interventions for specific roles through stretch assignments, cross-functional projects, role rotations, overseas/global assignments
Our Leadership & Development initiatives are focused on building technical, functional and leadership competencies of our team.
We also have a customized Behavioral and Leadership Training initiative, ‘Wipro School’ which addresses the key identified development priorities of select team members through the year. Wipro School focuses on development initiatives and behavioral training programs aimed at:
· Building Leadership Capability
· Developing role based Managerial and Behavioral Skills
· Enhancing Team and Personal Effectiveness
The programs are run in collaboration with Wipro’s Corporate Human Resource Development (CHRD) team and a combination of internal and external faculty and trainers.
We encourage employees to take ownership of their development process and steer their careers in directions which are aligned with their strengths and interests. Team members are encouraged to nominate themselves to programs published in the training calendar. They are also encouraged to seek out external learning opportunities in the form of training programs, conferences and seminars which aid in skill and knowledge building.
Career Growth
The Career growth process at Wipro is collaborative and inclusive. Every team member has visibility and understanding of the Organization’s strategy and plan and thereby has an in-depth knowledge of their Goals and Objectives (G&O). These are tied to overall business goals and achievements. Performance against G&O’s is evaluated formally during periodic Performance Review cycles.
Wipro’s Performance Management, Succession Planning and Development processes are geared towards the development and nurturing of high potential talent across levels in the organization. Our performance appraisal framework covers rating on key competency areas, identifying key strengths and improvement areas, management reviews and customer feedback.
In addition, our Talent Review and Planning (TRP) process conducted at Business unit or functional level identify young leaders who have the ability to take on larger or more critical roles in the organization. Performance appraisals, competency feedback, potential assessment are inputs for this process. Individual development plans are drawn up as a part of the exercise for the identified employees to groom and prepare them for future roles.
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at 425-355-3330 or hrusa@wiprogivon.com.
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